🌿 Nature and Nurture Journeys – Refund & Cancellation Policy
We know that committing to a retreat is a big decision — and we want you to feel fully informed and supported. This policy is designed to be transparent, fair, and reflective of the real costs and logistics involved in planning immersive trips.
Our goal is to balance flexibility for participants with the financial commitments we make to our vendors, accommodations, and partners well in advance of each trip. Please read carefully and reach out if you have any questions.
💵 Deposit & Payment Terms
- A non-refundable deposit of $500 CAD is required to secure your spot.
- The remaining balance is due by August 1, 2025. Failure to pay by this date may result in cancellation of your booking without refund of the deposit.
❌ Cancellation by Participant
- If you cancel 30 days or more before the trip start date, you will receive a full refund minus the $500 deposit.
- If you cancel less than 30 days before the trip, no refund will be issued.
- No refunds are provided for late arrivals, early departures, or no-shows.
- We strongly recommend purchasing travel insurance, including trip cancellation coverage, to protect your investment in case of illness, injury, family emergency, or travel disruption.
Why this matters:
We begin investing in your experience long before the retreat begins — from accommodations and permits to logistics and supplies. Many of these expenses are non-refundable to us, which is why we can’t offer full refunds close to the start date.
⚠️ Cancellation by Nature and Nurture Journeys Inc.
In rare cases, we may need to cancel a trip for reasons within our control, such as:
- Insufficient enrollment
- Unavoidable logistical complications
If this happens, you will be offered:
- A full refund of all payments made to Nature and Nurture Journeys OR
- The option to transfer your payment to a future retreat, subject to availability
Please note:
- We are not responsible for additional expenses incurred outside of our retreat fees, such as flights, accommodations before/after the trip, or personal gear purchases.
- We do everything possible to avoid cancellations and communicate clearly if issues arise.
🌪️ Force Majeure (Unforeseen Events Beyond Our Control)
In the event of a natural disaster, severe weather, government travel restriction, border closure, pandemic disruption, or other force majeure event that prevents the trip from taking place, we will:
- Make every effort to reschedule or transfer your booking to a future trip
However:
- Because we are often unable to recover costs already paid to lodges, guides, or service providers, we cannot guarantee full refunds in these situations.
- We will always be transparent about what we’re able to offer based on the specific situation and what is recoverable.
Why this clause matters:
This clause helps protect the financial sustainability of our small business in the face of large-scale, unpredictable disruptions. We highly recommend purchasing travel insurance that includes coverage for cancellations due to force majeure.
🗺️ Changes to the Itinerary
- We reserve the right to make itinerary adjustments due to weather, trail conditions, safety considerations, or other unforeseen events.
- These changes are made to ensure the best and safest experience possible and do not qualify for refunds.
❓ Questions?
We’re happy to answer any questions you have. Our goal is to ensure you feel confident, informed, and supported every step of the way.